Help! Please see the attached information for help in downloading your Maisie Moo Files


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  • roslyn on

    I bought an embroidery design through Etsy in March, and still haven’t received any details on how to download or received the design ordered. Would appreciate a reply to this as soon as possible. Thank you

  • Catherine on

    how long does it take to receive the. email to download? I have been checking and still nothing. I see it’s been taken out of my bank account but no email mail as of yet.

  • Kayla on

    Hello. I am brand new to uploading files I bought the comma drop earing and another one also the wave layered earrings. For some reason I was able to upload the 2files bc it gave me several downloads but one file that’s a esp file and I don’t see the several other like the comma drop one … please help this is so frustrating for me . I tried to re download its all so confusing but I still don’t know why it downloaded that layer like that . ugh

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